F.A.Q.
What is Fused Glass?Fused glass is also known as kiln-formed glass or art glass. It is a technique by which glass is cut into various shapes and sizes and then melted or fused in a kiln at a temperature up to 1500 degrees Fahrenheit. Most of time glass is fused in molds. The visual I tell most of our customers are that it is similar to making cupcakes, only we use glass as our batter.
What kind of glass I do you use? We work with different C.O. E. Co - Efficiencies of Glass.
What metal is used in our jewelry findings and necklaces?We use silver-plated, gold plated and sterling silver. The metal that is used to make the magnetic clasp necklaces is, stainless steel, PVC coated for color, nickel and lead free.
Are necklaces included with each purchase?Yes, every necklace comes with magnetic clasped necklace that we coordinate with the colors in the pendant. They are standard 18 inches in length.
Do we take custom orders?It depends on the order. You would need to contact us direct to discuss the details.
Do you make it all yourself?Most of it we do, or as much of it as we can. What we do not fire ourselves, we design and have other friends fire for us. Being from Kentucky, the horse are hard to keep in stock, so we have to have help with items like those. The wine bottles are collected from the various Wineries in Kentucky. We recycle them by making them into cheese trays and trivets.
Do you sell to Retail and Wholesale Customers?Yes, we sell to various Retail and Wholesale customers all over the USA and in some International areas as well. We have special pricing for those customers who order in larger quantities. Please contact us directly to discuss which plan works best for you and your company.
Shipping: We try to take great care and speed in processing you order. We try to get the order process and shipped on the same day or the next depending on when the order is placed. They are individually wrapped in poly bubble bags, in packing peanuts and shipped out ASAP, usually Priority through the USA Postal Service. Shipping prices are determined by the location & weight of the order. We also like to include a little something extra to accommodate for the shipping. You will have to place an order to find out…..
Members Sign up: Our members sign up is designed to let you know when new designs are posted or any other relative information. We will NEVER sell your e-mail address for solicitation or junk mail purposes. We value you as a customer and will protect our database.
Payment: We accept Visa, Master Card, Pay-pal and Checks. If you will be paying by check, you will need to contact us directly to place you order, as the web site is only programmed to accept payment electronically. |